About us
Piraeus Direct Services (PDS) is a joint venture between Piraeus Bank and ICAP Outsourcing Solutions, with the latter holding the majority stake.
This partnership combines Piraeus Bank’s banking expertise with ICAP OS’ experience in outsourcing services, creating a strong presence in the field of customer service and business solutions.

Financial Statements
This section includes the annual financial statements of Piraeus Direct Services (PDS) in order to provide transparency and information on the company’s financial progress and performance.
Services
Piraeus Direct Services (PDS) provides a wide range of services including human resources management services, telephone customer service, outsourced payroll management and e-commerce solutions.
Through these services, it supports businesses to optimize their operations by offering high level expertise and flexibility, while helping to manage resources efficiently and enhance the customer experience.
Sectors
Piraeus Direct Services (PDS) has extensive expertise in a variety of sectors, including Banking, Insurance, Telecommunications, Manufacturing, Commercial, IT, Tourism and Healthcare.
PDS’ expertise enables the delivery of customized solutions that meet the specific needs of each industry, while enhancing the efficiency, functionality and customer experience of partner companies.
